Dear Patient:

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

  • Our office will communicate with you beforehand to ask some screening questions. You'll be asked those same questions again when you are in the office.
    • We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
    • You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
    • Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
  • We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at (509) 485-8620 or visit our website at www.drweigand.com

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Sincerely,
Richard D. Weigand, DDS

Read More »
Two elderly women

Dental Implants

A Member of Your Community

Dental implant illustrationI needed a dentist, not too far from home, and I happened to receive a postcard advertisement in the mail for the office of Dr. Weigand. I decided to give the office a try, and have been returning for dental care ever since.

I’m really not very loyal when it comes to receiving health care. If I feel at any time I could do better somewhere else, off I go. It’s the only body I have after all! Thankfully, I really like this particular dental office for many reasons.

First, the staff are excellent at what they do, and are very kind and compassionate people. I have learned so much about how to keep my gums and teeth healthier through the years, listening to my hygienists. All of the staff, including the front receptionist, the accountant, the dental assistants, and everyone are excellent communicators and skilled in their positions. That matters to me! I appreciate feeling like I’m getting the best care I can.

Second, the latest technology is super important to me! I wanted the amalgam fillings out of mouth for health reasons, and
Dr. Weigand agreed. The first time he gave me a shot before a procedure I couldn’t believe it! I was clenched and braced for the pain, but it didn’t hurt!! Apparently, the vibrating shot distracts the brain so it doesn’t register the pain. I can’t put into words how deeply I appreciated that. I honestly think every dental practitioner should use vibrating shots; for the sake of compassion! I know that the latest technology is important to Dr. Weigand and, to me, that means I’m getting the best care I can.

Unfortunately, I’ve turned out to need a lot of dental work over the years, but thank goodness I was in superb hands. I could write a book about all of the root canals, crowns, and cavities, but two particular occasions come to mind.

The first incident involves replacing the root canal I had received as a young teen. It was really bad timing because my mother had recently been moved to Spokane and was having surgery, at the time the root canal needed to be dealt with. I was exhausted, working full time, getting to the hospital to give Mom support and squeezing in a dental procedure. The staff and Dr. Weigand’s office were just so kind and compassionate. I felt like they cared about me as a person not just a patient.
And, by the way, the two front teeth turned out beautiful. The color and match to my other teeth was spot on. (Just as an aside I want to mention that I eventually brought my mother to the office for cleanings, and the staff was so sweet and very gentle with her!)

The next incident was brought about by an accident. One morning, at an exercise class I slipped and broke three of my front teeth. I think I was in shock, and just told my husband to take me to Dr. Weigand’s office. We didn’t even call ahead! I arrived traumatized and sore. They worked me in as soon as they could to see what needed to be done. I don’t think I waited more than 10 minutes. Dr. Weigand took care of everything. He works closely with other doctors in the building to coordinate health care plans involving root canals and implants. It makes it so much easier, as a patient, to just go upstairs for scheduling other procedures. The offices communicate efficiently and questions are handled in real time. This time I ended up needing two implants and a crown. Everything proceeded smoothly. I have my smile back!

I feel extremely lucky to have Dr. Weigand, and his wonderful staff, as my dental team! I feel that they truly care about their patients and work diligently to provide the best care possible.

Read More Stories